For people who have experienced institutional child sexual abuse

The National Redress Scheme was implemented in response to the Royal Commission into Institutional Responses to Child Sexual Abuse. Eligible survivors of institutional child* sexual abuse can apply to the scheme if the responsible institution (for example, a Catholic Diocese or a Religious Order) has joined the scheme. Applications can be made any time before 30 June 2027. You can check the list of participating institutions at www.nationalredress.gov.au or by calling the National Redress Scheme on 1800 737 377 - https://www.nationalredress.gov.au/institutions/joined-scheme

*A child is a person between the ages of 0 to 17 years of age. That means you were under the age of 18 years when the abuse occurred 

For information on how to start your National Redress Scheme application click here:


If you would like assistance applying for redress under the National Redress Scheme, or are just wanting to understand the scheme better, Knowmore can provide free, confidential, and independent legal advice via their advice line 1800 605 762.

Direct Personal Response

Have you received an offer of redress and requested a direct personal response? When you feel ready to do so, you will need to make the first contact with the person nominated to arrange your direct personal response. Alternatively, you can reach out to the Safeguarding Team at the Diocese of Parramatta by calling (02) 8838 3419 or emailing safeguarding@parracatholic.org.

Healing and Support Service

The process of recounting past trauma for the purpose of the National Redress Scheme can pose a challenge for many people dealing with the trauma of abuse. The Diocese of Parramatta offers a therapeutic case management service for those affected by childhood sexual abuse or any other abuse perpetrated by a person or persons working for the church in the Diocese of Parramatta. The Healing & Support Team can walk with you through the National Redress Scheme process and can be contacted on (02) 8838 3419.

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