Skip to content


This is an online, interactive guide aimed at mandatory reporters (but usable by anyone) hosted by the NSW Department of Family and Community Services. The MRG supports mandatory reporters to:

  1. Determine whether a report to Child Protection Helpline is needed for concerns about possible abuse or neglect of a child (including unborn) or young person.
  2. Identify alternative ways to support vulnerable children, young people, and their families where a mandatory reporter's response is better services outside the statutory child protection system.

Our Policies

Complaint Management
Child Protection