This is an online, interactive guide aimed at mandatory reporters (but usable by anyone) hosted by the NSW Department of Family and Community Services. The MRG supports mandatory reporters to:

  1. Determine whether a report to Child Protection Helpline is needed for concerns about possible abuse or neglect of a child (including unborn) or young person.
  2. Identify alternative ways to support vulnerable children, young people, and their families where a mandatory reporter's response is better services outside the statutory child protection system.

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Complaint Management
Child Protection