COMPLAINTS, CONCERNS AND FEEDBACK

Complaints, Concerns and feedback

The Diocese seeks to empower people to communicate their concerns and complaints without fear of retribution. We want your feedback and welcome comments relating to our service or your engagement with our service

We actively encourage and provide appropriate ways for children and adults at risk to express their views and speak up when something is wrong, recognising that they face special barriers to disclosure.

We understand that speaking up requires courage and we will respond with respect and compassion.

We will try to resolve concerns and complaints as efficiently and effectively as possible. There would also be three tiles that can be clicked and then the person is directed to the following:

Feedback and Complaint Form

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Office for Safeguarding

Bethany Centre
470 Church Street
North Parramatta
NSW 1750
Australia

9am - 5pm, weekdays

(02) 8838 3419

safeguarding.org.au